Shipping Policy
At YearRoundGems, we are dedicated to ensuring that your orders are processed and delivered as efficiently as possible. Please review our shipping guidelines to understand our process and what to expect when ordering from us.
Shipping Locations
We proudly ship anywhere within the United States. At this time, we do not offer international shipping, but stay tuned as we plan to expand our shipping options in the future.
Processing and Delivery Times
- Standard Orders: Orders are typically processed and shipped within 1-2 business days after the order is placed. Once shipped, most orders are delivered within 5-7 business days.
- Custom or Personalized Orders: For custom-designed jewelry, please allow additional time for processing. Custom designs may require an additional 2-3 business days to prepare before shipping, depending on the complexity of the design.
Please note that delivery times are estimates and may vary based on factors such as the shipping destination, courier delays, or unforeseen circumstances. If there is any delay with your shipment, we will notify you as soon as possible.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and order size. Any applicable shipping fees will be displayed before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery. Please allow 24 hours for the tracking information to update once you receive the tracking number.
Shipping Issues
While we do our best to ensure timely deliveries, we are not responsible for delays caused by shipping carriers or external factors such as inclement weather or public holidays. If your shipment is delayed or if you experience issues with your delivery, please contact us at info@yearroundgems.com and we will assist you in resolving the issue.
Custom Design Orders
Please keep in mind that custom-designed or personalized orders may take longer to process. These orders are carefully crafted based on your specifications, and the additional time ensures the highest quality of craftsmanship.
Need Help?
If you have any questions about your shipment or need assistance with your order, feel free to reach out to us at:
YearRoundGems.com
Email: info@yearroundgems.com
Phone: +1 (321) 405-3122